Buddyo App Support
Need help with the Buddyo app? Email us at support@buddyo.co or use the form below — a real person reads every message. We reply within 1–2 business days.
Email support
The fastest way to reach us. Tell us what you are seeing and we will help you sort it out.
support@buddyo.coCommon questions
Accounts, data deletion, AI features and voice chat — the answers to what we get asked most.
Browse the FAQYour privacy
See what the app collects, which AI services process it, and how to delete your data.
App Privacy PolicyFrequently asked questions
Can't find what you need? Send us a message and we'll get back to you.
What is the Buddyo app?
Buddyo is an AI companion app for iPhone. You create a personalized AI buddy — take a photo of a toy or figure you own to give it a look, then choose its name, personality and voice — and talk with it by voice or text. Everything happens in the app; no other device or accessory is needed.
Do I need an account?
Yes. You can sign up with your email address, Sign in with Apple or Google. Your account keeps your buddies and conversations safe if you reinstall the app or change phones.
How do I delete my account and data?
In the app, go to Profile → Account → Delete Account. This permanently deletes your account and its associated data, including photos and voice samples you uploaded.
You can also email support@buddyo.co from your account's email address with the subject "Account deletion request".
What data does the app send to AI services, and can I control it?
Buddyo uses third-party AI services to recognize your photos, understand your voice and generate replies. The app shows you exactly which services receive which data and asks for your consent before any AI feature is enabled. Full details are in our App Privacy Policy.
My buddy can't hear me / voice chat isn't working.
Make sure Buddyo has microphone access (iPhone Settings → Buddyo → Microphone) and that you have a stable internet connection. Then close and reopen the app.
How do I report a bug or suggest a feature?
Email support@buddyo.co or use the form below. For bugs, please include your iPhone model, iOS version, the Buddyo app version (Profile → About) and a screenshot if possible.
Still need a hand?
Send us the details below and we'll reply to your email. For bugs, it helps to include your iPhone model, iOS version and the Buddyo app version (Profile → About).